Product exchange
1. Customers can exchange the product for free within 07 days from the date of receipt of the product, if the product is defective or not as advertised.
2. The maximum number of times to change products is 01 time.
Criteria when exchanging products
1. Products when exchanged are still intact as they were originally purchased, with full invoices, boxes, and accompanying gifts (if any).
2. Gifts accompanying customers will be applied non-refundable.
3. Customers bear the shipping fee of 30,000 VND for the time of exchange
REFUND POLICY
The company will refund the buyer once the company confirms receipt of the returned item. The refund will be transferred to the customer's bank card provided to the shop
Note: It is the customer's responsibility to provide bank account information to receive the refund.